← Back to all projects intellimation.ai · Vertical AI Case study 03 — Executive event marketing

Turning conference rooms and dinner tables into pipeline — in London and New York.

End-to-end event marketing for a Vertical AI platform: choosing the right format for the right audience, running invites and logistics for conferences and executive dinners, and making sure every conversation ended up in the CRM with a follow-up plan.

Sector BFSI / financial services technology
Client intellimation.ai — Vertical AI
Role Event marketing & CRM operations lead
Timeline 2025, London & New York
01 — The brief

Senior buyers don't convert from a single LinkedIn post.

For a platform selling into Front Office, Middle Office and Controls teams at banks and asset managers, relationships still get built in rooms — on conference floors, in panel discussions, and over dinner. intellimation.ai had a busy events calendar across London and New York, including SRP Europe and the Collateral Management Summit, but no single owner turning that calendar into a repeatable marketing motion: who gets invited, what format the event should take, how it connects back to the content and collateral already going out, and where every resulting contact ends up afterwards.

02 — The objective

Make every event a deliberate step in the pipeline, not a one-off.

Right format, right audience

Match the event format to the buyer — large conference presence to build awareness, intimate executive dinners to deepen relationships with senior decision-makers.

End-to-end logistics

Own invites, registrations, venue and travel logistics for events across two cities, so the team could focus on the conversations, not the admin.

Everything captured in CRM

Make sure every contact made at every event was logged in Zoho CRM, tagged by event, and assigned a follow-up — so events fed the pipeline rather than disappearing into someone's inbox.

03 — My role

Planning, logistics, and the CRM follow-through.

I owned event marketing operations end-to-end: building and segmenting invite lists, managing registrations, coordinating venues, catering and travel logistics for both conference attendance and executive dinners, supporting on the ground at events, and managing the post-event workflow — entering contacts into Zoho CRM, tagging them by event and product interest, and setting up follow-up sequences with the sales team. I worked closely with Aaron Armstrong (Partner Sales) and the wider leadership team to decide who should be in the room for each event.

04 — Strategy

Two formats, two jobs.

Not every event should look the same. The format had to match what we were trying to achieve with that audience.

A

Intimate executive dinners

Small, curated guest lists of senior decision-makers (Heads of Collateral, COOs, Controls leads). The goal was depth, not reach — real conversations about specific operational pain points, in a setting where people speak more candidly than they would on a conference floor. These were the highest-effort, highest-touch events on the calendar, and the ones most likely to convert directly into sales conversations.

B

Conferences & industry events

Larger-scale presence at industry events such as SRP Europe and the Collateral Management Summit — booth presence, speaking slots and panel appearances. The goal here was awareness and volume: meeting as many relevant people as possible, capturing their details, and feeding the LinkedIn content (Case Study 01) and brochure library (Case Study 02) that would keep the conversation warm afterwards.

05 — Execution

From invite list to CRM record.

Invite & registration management

Built and segmented invite lists for each event by persona and seniority, managed RSVPs and registrations, and kept the guest list aligned with what each event was actually for — a dinner list looked very different from a conference contact list.

Logistics across two cities

Coordinated venues and catering for executive dinners in London, and managed travel logistics for the leadership team's trip to New York — the same trip behind the "We are back in New York" LinkedIn post that became the sprint's best-performing piece of content.

On-the-ground support

Supported the team on-site at conferences — managing the booth, distributing the brochure library from Case Study 02, and capturing leads in real time rather than relying on business cards collected and forgotten.

CRM & follow-up

Logged every contact in Zoho CRM straight after each event, tagged by event and by which of the five content pillars (Case Study 01) was most relevant to them, and set up follow-up tasks for the sales team so no introduction went cold.

06 — Visual assets

The 2025 events calendar.

A timeline of the major events I planned and ran marketing operations for across the year.

March 2025 · London

SRP Europe

Major structured products industry conference. Booth presence, lead capture and on-site brochure distribution, timed alongside the Structured Products content pillar on LinkedIn.

April 2025 · London (Hilton)

Collateral Management Summit

Panel presence and an intimate executive dinner for senior Collateral & Operations leaders, run alongside the highest-performing brochure (Prime Brokerage & Collateral Management) and the post that drove a 51.7% engagement rate on LinkedIn.

May 2025 · New York

US client & prospect trip

Executive dinners with US-based prospects and clients, with full travel logistics coordination. The trip behind "We are back in New York" — the sprint's best-performing LinkedIn post (2,307 impressions, 146 clicks).

Ongoing

CRM reporting cadence

Every event fed a standing Zoho CRM reporting routine — new contacts tagged, follow-ups assigned, and event ROI reviewed against pipeline created.

Zoho CRM · event contact tagging

Post-event workflow

Every contact captured at an event was logged with a consistent tagging structure, so the sales team could filter by event, city, and content pillar when planning follow-up.

3Major events tagged
2Cities (London & New York)
5Pillars used for tagging
07 — Results

A repeatable events motion, connected to content and CRM.

The lasting result wasn't any single event — it was a connected system where events, content and collateral reinforced each other, all flowing into one CRM.

3 Major events run end-to-end

SRP Europe, Collateral Management Summit, NY client trip

2 Event formats designed

Large conference presence & intimate executive dinners

2 Cities covered

London & New York

100% Contacts logged in CRM

Tagged by event, city & content pillar for follow-up

08 — Learnings

What worked, what I'd change next time.

09 — Tools & skills

What I used to get this done.

Event planning & logistics Zoho CRM Stakeholder management Invite & registration management Travel & venue coordination Lead capture & tagging Follow-up sequencing Reporting BFSI / fintech
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